Q: How do I place an order?
A: For placing orders, you have 3 options:
1. On Starin.biz
Log into the Starin.biz website, look for the items you would like, create a cart and check out.
2. Email a PO w/o Starin login
Include the following information: 
PO number, quote number, quantity, item number, description and price.
Shipping address and shipping type
Contact information (name, address, phone and email)
Freight estimate (if requested/required)            
3. Email a PO
Please send a completed PO to - [email protected]

Q: How can I get a copy of my invoice?
A: Click here. Or log in to your account on the Starin.biz website > My Account > Invoices 

Q; What orders shipped recently?
A: Click here. Log into your account on the Starin.biz website > My Account > Web Orders

Q: How do I get payment Instructions?
A: Please click here

Q: How can I apply for NET30 Terms or request an increased credit line?
A: Please click here

Q: How can I change my billing address?
A: Please click here

Q: Who do I contact about PO updates?
A: Email [email protected]

Q: Who can I ask about invoice questions?
A: Email [email protected]

Q: Who can I contact to answer my returns questions?
A: Email [email protected]

Q: How do I see my recent returns?
A: Please click here

Q: How do I get a shipping quote?
A: Email [email protected]
Include the following: company name, your name, ship-to address, business type, manufacturer, model number, quantity. Also include a preference for additional services like white glove, lift gate, inside delivery, or residential for a small fee.

Q: Where can I find price lists?
A: Log into your account on the Starin.biz website > Brand > Download Pricing

Q: Why can't I see dealer pricing on the Starin.biz website?
A: Some manufacturers require additional steps to become an approved reseller. Click the brand name below to submit your application. If you are already registered with that manufacturer, please send your info to [email protected]

Q: How can I start a return?
A: Click here to begin. You will need to provide the following information: manufacturer, item number, and PO or Starin sales order number. Some manufacturers handle their returns directly, see below.
AND (Advanced Network Devices)
AVer
Barco
Jabra
Kramer
LG
Logitech
Vivitek

Q: What is Mi Support Assurance?
A:  Learn about it here

Q: How do I register a project?
A: Click here